bookcourt.mu is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
bookcourt.mu may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2020.
What we collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer and purchased items
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services listed on the marketplace.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We accept Credit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer).
Bookcourt.mu processes payment through MCB online payment who does not store card details. MCB online payment is a PCI (Payment Card Industry) compliant payment ecosystem.
When you choose an online payment option, your card information is securely processed through the payment gateway.
Rest assured that your card is safely encrypted as it travels over the Internet.
Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MCB online after 48 hours.
Fixed cost of Rs 200.00 inc vat for nationwide delivery
Usually within 48 hours from pickup not from order confirmation date.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Saturdays & Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
For international orders, please email us at firstname.lastname@example.org and we will send you a quote including shipping charges which you can pay online.
No return or exchange allowed and delivery lead time around 1-2 weeks by EMS courier or similar express services from pickup date.
Exchange / Refund Policy
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at email@example.com with details of the product and the defect. You can send the item you consider defective to:
Gladwell House, 24 Dr Emile Duvivier St
Beau Bassin, 71506, MAURITIUS
Tel : +230 454 1650
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org or call on +230 454 1650